No Mas…
December 23, 2009
It pains me to give up on anything. However, after much consideration, I have decided to withdraw from providing Lava COS margin marking services for other laboratories. I made the decision to focus my time and attention on other processes which offer a higher earnings potential. At an average time to mark a margin – including Downloading / Marking / Communicating with Brontes or the Doctor if something didn’t look right / Invoicing – at roughly 15-20 minutes, a fee of $8 just isn’t worth it.
Could you train someone to do this service and pay them on a piece work basis? I suppose. My problem with that scenario comes from my own experience. I’ve been doing this for 25 years, and some of the preparations and scans we received in the short time we offered this service really had me guessing. I had to send a large percentage of the files back to Brontes to be cleaned up, or email the doctor to review a scanned image. I’m not sure a trainee would have noticed some of the little nuances in the process that I picked up on (not saying I’m perfect, just experienced in spotting imperfections). That being said, I felt a high level of pressure to “get it right” - mis-marking a margin could mean a remake for the restoring laboratory. I can’t reconcile the level of responsibility and time involved with the compensation.
I would like to thank those laboratories and doctors who trusted me to provide these services for the past few months, and wish them all the best.
© 2009, Jeff Saylors. All rights reserved.








Jef,
Thanks for your feedback on outsourced margin marking. Shana Cooper responded to your post on our blog, lavaprecisionsolutions.blogspot.com She has additional information on the Margin Marking System – current and upcoming.
Appreciate your position,and insights,
Doug
Doug Larson
3M ESPE
COS Customer Service
800-634-2249